Big Cartel Reviews

Big Cartel has an overall rating of 4.4 based on 23 reviews. Customer feedback on Big Cartel is mixed: Big Cartel reviewers highlight positive aspects like user-friendly interface, customizable templates, affordable pricing, excellent customer support, which strongly appeal to independent artists, small business owners, creative entrepreneurs. However, Big Cartel is often criticized for its limited payment options, basic features for advanced users, lack of built-in marketing tools, limited scalability.

4.4/5.0

23 reviews

5 Stars

15

4 Stars

1

3 Stars

6

2 Stars

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1 Star

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All Big Cartel Reviews (23)
stephanie.King
May 21, 2026
"Payments have been simple so far"
I’ve been using Big Cartel for my small shop, and the payment stuff has been easy. Connecting Stripe and PayPal didn’t take much, and I’ve been getting paid without having to fuss with it too much. There was one little delay in the beginning, but it got sorted out. There’s something about it that just feels straightforward, so I’m happy overall.
WilliamNelson
May 18, 2026
"Pretty straightforward and fair"
I started using Big Cartel for my small shop when I was feeling a little overwhelmed by all the platform options, it’s been a relief. The transaction fees don’t feel ridiculous, and everything has been easy to understand so far. No weird surprises, which I really appreciate. It’s nice being able to keep more of each sale.
Vincent-jackson
April 19, 2026
"Worked fine for what I needed"
I used Zapier with Mailchimp and, as far as I can tell, everything worked well. I’m not sure if I used all the features the best way, but for what I needed, it got the job done without any real issues
hello_georgie789
April 10, 2026
"I ran into a small issue with the…"
I ran into a small issue with the shop and reached out to support, and they got back to me fast. Everything was sorted without any hassle, which I really appreciated. If anyone else runs into a problem, I’d say don’t stress too much, just contact support and they should take care of it.
JuanitaPenney
April 07, 2026
"Pretty smooth overall"
Payment came through quickly, which was nice. The shipping info took a little bit to show up, but overall it was a easy experience
Joan_carson92
March 18, 2026
"Works fine, but not the smoothest option"
It’s easy enough to use overall, but it does feel a little clunky at times. Compared to some competitors I’ve tried, the experience isn’t quite as smooth or polished, but it still gets the job done.
WEBB
March 16, 2026
"Simple tools that help my shop get noticed"
i mean, I’ve been using Big Cartel for my little art shop, and the marketing tools have been really useful. Setting up discount codes is super easy, so I can run quick sales without digging through a bunch of confusing settings.

Connecting my socials was simple too, which makes it way faster to share new products when I add them. It’s not overly complicated, and that’s a big part of why I like it. It does what I need and keeps my shop looking clean.
rosalind_Stoll74
March 06, 2026
"Feels surprisingly easy to use on my phone"
I use Big Cartel mostly from my phone, my gut feeling is that it just works the way it should. Pages load fast, I’m not constantly pinching and zooming, and editing products or checking orders is painless even on a smaller screen. I expected it to feel like one of those platforms that really wants you to be on a desktop, but it doesn’t. If I’m out and need to make a quick update, it feels smooth and reliable enough for me
hello_juan772
March 04, 2026
"Big Cartel has been okay for me, especially…"
Big Cartel has been okay for me, especially since I only had a smaller batch of products to list. My shortcut with it is basically: few items, simple setup, it works. Adding products is easy enough, but once I had to deal with variants and keeping stock straight, I found myself double-checking everything more than I wanted to. It’s not a bad platform at all, I just wouldn’t pick it if I needed deeper product management or lots of control.
VincentReed
March 04, 2026
"Good for starting out, but kind of limiting"
Big Cartel is decent if you’re just trying to set up a small shop without spending a bunch of money. I liked that there’s a free plan, because it makes it easy to test things out before committing. The paid plans aren’t too bad either, so that part feels fair. That said, I also found myself wishing it had more features built in. Some of it feels super simple, which is nice at first, but then kind of frustrating once you want to do more. It’s great, but also a little underwhelming? Basically, I’d say it’s a solid choice for beginners, but if your shop starts growing, you might outgrow it quickly.
John_tierney90
February 17, 2026
"Inventory has been much easier to manage"
From what I remember before using Big Cartel, keeping up with inventory used to be one of the more annoying parts of running my small shop. Now it’s simple to update stock, check what’s getting low, and avoid accidentally overselling items. It’s not something I have to think about as much anymore, which has been a big help.
robert1975
February 17, 2026
"Honestly... super reliable!!"
I've been using it for months now, and honestly?? I don't think I've really had any downtime at all!!! It just works when I need it to, which is exactly what I was hoping for...
Steve-baerga
February 11, 2026
"Pretty basic, but it gets the job done"
The reports are definitely on the simpler side, but I think they’re probably enough if you’re just running a small shop and need to keep an eye on the basics. I wouldn’t expect anything super advanced, but for straightforward tracking, it seems to work fine.
Jonathan_devlin84
February 04, 2026
"Got my store up, but..."
I got my store up and running, which was great, but... a few parts were kind of confusing along the way. It worked out in the end, though I wish the setup had been a little clearer.
WATANABE
January 19, 2026
"Easy to keep my shop organized"
I’ve had a really smooth experience managing my orders with this. It’s easy to see what’s been paid for and what’s already shipped without having to search all over the place. For my small shop, it’s been reliable and simple to use, and I feel confident staying on top of everything.
michael1972
January 15, 2026
"Simple SEO fixes that helped"
Really like how quick it is to edit page titles and descriptions. After updating mine, my shop started showing up better on Google. Nothing fancy, just simple SEO that works...
JustinCruz_77
January 12, 2026
"Easy setup for my small shop"
I used Big Cartel for my small shop, i found it easy to get started. The design templates were simple enough that I didn’t have to overthink anything, I just picked one I liked, changed the colors, added my photos, and it already looked decent. My biggest concern was how it would look on mobile, but in my experience, it came out clean there too. It’s not perfect in every little detail, but for what I needed, I’m really happy with it...
Ramon.marashio
January 05, 2026
"Super easy to set up shipping rates"
I got my shipping prices set up quickly, it all actually made sense (which is not always the case with shipping settings). I really liked that I could adjust countries and rates without feeling lost or having to dig through a bunch of confusing menus.
ritalewis1032
January 01, 2026
"The themes are okay overall, but I wish..."
The themes are okay overall, but I wish editing them was a little more flexible. Simple. I could make basic changes, but customizing the look felt kind of limited once I wanted to tweak more details...
Thelma.clifton
December 12, 2025
"Good for testing things out, even if I was a bit unsure at first"
I started with Big Cartel’s free plan because I just wanted to see if I could sell a few prints, it ended up being enough for what I needed. I was a little confused at first about what was included and what wasn’t, but adding products was straightforward once I got into it. It’s definitely limited, but for a tiny shop or just testing an idea, it works fine. I liked not having to pay upfront before even knowing if anyone would actually buy anything.

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